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Chapter 5
Operation and Status

This Chapter details the operation of the Broadband Router and the status screens.

Operation

Once both the Broadband Router and the PCs are configured, operation is automatic.

However, there are some situations where additional Internet configuration may be required:

 

Status Screen

Use the Status link on the main menu to view this screen.

Figure 20: Status Screen

Data - Status Screen

Internet

Connection Method
This indicates the current connection method, as set in the Setup Wizard.
Broadband Modem
This shows the connection status of the modem.
Internet Connection
Current connection status:
  • Active
  • Idle
  • Unknown
  • Failed
If there is an error, you can click the "Connection Details" button to find out more information.
Internet IP Address
This IP Address is allocated by the ISP (Internet Service Provider).
"Connection Details"
Button
Click this button to open a sub-window and view a detailed description of the current connection. Depending on the type of connection, a "log" may also be available.

LAN

IP Address
The IP Address of the Broadband Router.
Network Mask
The Network Mask (Subnet Mask) for the IP Address above.
DHCP Server
This shows the status of the DHCP Server function - either "Enabled" or "Disabled".
For additional information about the PCs on your LAN, and the IP addresses allocated to them, use the PC Database option on the Advanced menu.

System

Device Name
This displays the current name of the Broadband Router.
Firmware Version
The current version of the firmware installed in the Broadband Router.
"System Data"
Button
Clicking this button will open a Window which lists all system details and settings.

Buttons

Connection Details
View the details of the current Internet connection. The sub-screen displayed will depend on the connection method used. See the following sections for details of each sub-screen.
System Data
Display all system information in a sub-window.
Refresh Screen
Update the data displayed on screen.

 

Connection Status - PPPoE

If using PPPoE (PPP over Ethernet), a screen like the following example will be displayed when the "Connection Details" button is clicked.

Figure 21: PPPoE Status Screen

Data - PPPoE

Connection

Physical Address
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
IP Address
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
Network Mask
The Network Mask associated with the IP Address above.
PPPoE Link Status
This indicates whether or not the connection is currently established.
  • If the connection does not exist, the "Connect" button can be used to establish a connection.
  • If the connection currently exists, the "Disconnect" button can be used to break the connection.

Connection Log

Connection Log
  • The Connection Log shows status messages relating to the existing connection.
  • The most common messages are listed in the table below.
  • The "Clear Log" button will restart the Log, while the Refresh button will update the messages shown on screen.

Buttons

Connect
If not connected, establish a connection to your ISP.
Disconnect
If connected to your ISP, hang up the connection.
Clear Log
Delete all data currently in the Log. This will make it easier to read new messages.
Refresh
Update the data on screen.

 

Connection Log Messages

Message

Description

Connect on Demand
Connection attempt has been triggered by the "Connect automatically, as required" setting.
Manual connection
Connection attempt started by the "Connect" button.
Reset physical connection
Preparing line for connection attempt.
Connecting to remote server
Attempting to connect to the ISP's server.
Remote Server located
ISP's Server has responded to connection attempt.
Start PPP
Attempting to login to ISP's Server and establish a PPP connection.
PPP up successfully
Able to login to ISP's Server and establish a PPP connection.
Idle time-out reached
The connection has been idle for the time period specified in the "Idle Time-out" field. The connection will now be terminated.
Disconnecting
The current connection is being terminated, due to either the "Idle Time-out" above, or "Disconnect" button being clicked.
Error: Remote Server not found
ISP's Server did not respond. This could be a Server problem, or a problem with the link to the Server.
Error: PPP Connection failed
Unable to establish a PPP connection with the ISP's Server. This could be a login problem (name or password) or a Server problem.
Error: Connection to Server lost
The existing connection has been lost. This could be caused by a power failure, a link failure, or Server failure.
Error: Invalid or unknown packet type
The data received from the ISP's Server could not be processed. This could be caused by data corruption (from a bad link), or the Server using a protocol which is not supported by this device.

 

Connection Status - PPTP

If using PPTP (Peer-to-Peer Tunneling Protocol), a screen like the following example will be displayed when the "Connection Details" button is clicked.

Figure 22: PPTP Status Screen

Data - PPTP

Connection

Physical Address
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
IP Address
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
PPTP Status
This indicates whether or not the connection is currently established.
  • If the connection does not exist, the "Connect" button can be used to establish a connection.
  • If the connection currently exists, the "Disconnect" button can be used to break the connection.

Connection Log

Connection Log
  • The Connection Log shows status messages relating to the existing connection.
  • The "Clear Log" button will restart the Log, while the Refresh button will update the messages shown on screen.

Buttons

Connect
If not connected, establish a connection to your ISP.
Disconnect
If connected to your ISP, hang up the connection.
Clear Log
Delete all data currently in the Log. This will make it easier to read new messages.
Refresh
Update the data on screen.

 

Connection Status - Telstra Big Pond

An example screen is shown below.

Figure 23: Telstra Big Pond Status Screen

Data - Big Pond

Connection

Physical Address
The hardware address of this device, as seen by remote devices. (This is different to the hardware address seen by devices on the local LAN.)
IP Address
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
Connection Status
This indicates whether or not the connection is currently established.
  • If the connection does not exist, the "Connect" button can be used to establish a connection.
  • If the connection currently exists, the "Disconnect" button can be used to break the connection.
  • Normally, it is not necessary to use the Connect and Disconnect buttons unless the setting "Connect automatically, as required" is disabled.

Connection Log

Connection Log
  • The Connection Log shows status messages relating to the existing connection.
  • The Clear Log button will restart the Log, while the Refresh button will update the messages shown on screen.

Buttons

Connect
If not connected, establish a connection to Telstra Big Pond.
Disconnect
If connected to Telstra Big Pond, terminate the connection.
Clear Log
Delete all data currently in the Log. This will make it easier to read new messages.
Refresh
Update the data on screen.

 

Connection Details - SingTel RAS

If using the SingTel RAS access method, a screen like the following example will be displayed when the "Connection Details" button is clicked.

Figure 24: Connection Details - RAS

Data - RAS

Internet

RAS Plan
The RAS Plan which is currently used.
Physical Address
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
IP Address
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
Network Mask
The Network Mask associated with the IP Address above.
Default Gateway
The IP Address of the remote Gateway or Router associated with the IP Address above.
DNS IP Address
The IP Address of the Domain Name Server which is currently used.
DHCP Client
This will show "Enabled" or "Disabled", depending on whether or not this device is functioning as a DHCP client.
If "Enabled" the "Remaining lease time" field indicates when the IP Address allocated by the DHCP Server will expire. The lease is automatically renewed on expiry; use the "Renew" button if you wish to manually renew the lease immediately.

Buttons

Release/Renew
Button will display EITHER
"Release"
OR
"Renew"
This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, this button has no effect.
  • If the ISP's DHCP Server has NOT allocated an IP Address for the Broadband Router, this button will say "Renew". Clicking the "Renew" button will attempt to re-establish the connection and obtain an IP Address from the ISP's DHCP Server.
  • If an IP Address has been allocated to the Broadband Router (by the ISP's DHCP Server), this button will say "Release". Clicking the "Release" button will break the connection and release the IP Address.
Refresh
Update the data shown on screen.

 

Connection Details - Fixed/Dynamic IP Address

If your access method is "Direct" (no login), a screen like the following example will be displayed when the "Connection Details" button is clicked.

Figure 25: Connection Details - Fixed/Dynamic IP Address

Data - Fixed/Dynamic IP address

Internet

Physical Address
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
IP Address
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
Network Mask
The Network Mask associated with the IP Address above.
Default Gateway
The IP Address of the remote Gateway or Router associated with the IP Address above.
DNS IP Address
The IP Address of the Domain Name Server which is currently used.
DHCP Client
This will show "Enabled" or "Disabled", depending on whether or not this device is functioning as a DHCP client.
If "Enabled" the "Remaining lease time" field indicates when the IP Address allocated by the DHCP Server will expire. The lease is automatically renewed on expiry; use the "Renew" button if you wish to manually renew the lease immediately.

Buttons

Release/Renew
Button will display EITHER
"Release"
OR
"Renew"
This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, this button has no effect.
  • If the ISP's DHCP Server has NOT allocated an IP Address for the Broadband Router, this button will say "Renew". Clicking the "Renew" button will attempt to re-establish the connection and obtain an IP Address from the ISP's DHCP Server.
  • If an IP Address has been allocated to the Broadband Router (by the ISP's DHCP Server), this button will say "Release". Clicking the "Release" button will break the connection and release the IP Address.
Refresh
Update the data shown on screen.

 



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